The Ten Most Significant Social Games of 2009

My article on the subject has gone up on Inside Social Games.
While it’s easy enough to figure out what the most popular games are simply by going over to AppData and looking at the numbers, I thought the end of the year might be a chance to reflect on what were some of the most [...]


Your Game is a Service Business

My latest opinion piece is up over at Inside Social Games.
Here’s a taste:
But whether it’s what we play, or how we play it, some companies are beginning to figure out that even though they are now directly responsible for dealing with their irate customers, that relationship is becoming as important as the product itself, and [...]


MediaShifting at Inside Social Games

I’ve joined forces with Inside Social Games, and you’ll be seeing my more in-depth pieces over there for the near future, although I’ll make sure they’re linked back here as well.
The first on is up now. You can check it out here
Here’s a taste:
While there’s lots to love about the iTunes experience as a customer, [...]